Effective Date: July 22, 2025

Website: www.grainingfold.com

Company: Dollar Media Technology Limited

Registered Address:

Kam Fone Mansion
16 Kam Fong Street
Yau Tsim Mong District
Kowloon, Mong Kok
Hong Kong

1. General Information

These Terms and Conditions (“Terms”) govern the use of the website www.grainingfold.com and the purchase of products offered on it. By placing an order, you agree to be bound by these Terms. The website is owned and operated by Dollar Media Technology Limited.

2. Products and Pricing

We offer various consumer products across multiple categories. Prices are listed in Euros (€) and include VAT unless otherwise stated. In some countries, we may display prices and accept payment in local currencies where available. We reserve the right to change prices or product availability at any time without notice.

3. Order and Payment

3.1 How to Order

Orders can be placed directly through our website. Once an order is placed, you will receive a confirmation email.

3.2 Payment Method

We currently accept Cash on Delivery (COD) as the primary payment method. Payment is made in cash to the courier upon receipt of the product. Additional payment methods may be offered depending on your location.

4. Shipping and Delivery

We deliver internationally. Orders are generally processed within 1–3 business days. Delivery times may vary depending on the destination country. Shipping costs, if any, will be clearly displayed at checkout.

5. Right of Withdrawal

In accordance with applicable consumer protection laws, you have the right to withdraw from the contract within 14 days of receiving the product, without providing any reason.

To exercise this right, please contact our customer service via email at info@grainingfold.com with your order number and reason for return. You are responsible for returning the product in its original condition. Return shipping costs are borne by the customer.

6. Refund Policy

Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued via bank transfer or another agreed-upon method.

Products must be returned in unused and original condition. We reserve the right to deny a refund if the product is damaged or not returned in its original state.

7. Warranties and Liability

Products sold on www.grainingfold.com are covered by the legal warranty where applicable under consumer laws. We are not liable for any indirect or consequential damages caused by product misuse, accidents, or unauthorized modifications.

8. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy and in compliance with the General Data Protection Regulation (GDPR).

9. Governing Law and Jurisdiction

These Terms are governed by the applicable laws of Hong Kong. Any disputes shall be subject to the competent jurisdiction.

10. Contact

For any questions or support, you can reach us at:

Dollar Media Technology Limited

Kam Fone Mansion
16 Kam Fong Street
Yau Tsim Mong District
Kowloon, Mong Kok
Hong Kong

Email: info@grainingfold.com